Privacy Policy

Who we are

We are the only bike trial store in Slovenia and are covering other European countries with a great selection of trials, BMX, and street products such as complete bikes, bike frames, forks, rims, brakes, handlebars, and others available to buy online.

By distributing leading brands like Inspired (as ridden by Danny MacAskill and Fabio Wibmer), TrialtechClean (as ridden by world trials champions like Abel MustielesVincent Hermance, and Benito Ros), ComasEchoMontyJitsie, and many more, we offer you nothing but the best products with great service and worldwide shipping.

In case you can not find a product you are looking for, feel free to contact us and we will do our best to find it and deliver it to you. 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Reviews

Review reminders are sent via an independent service because people commonly consider reviews managed by shops themselves to be biased or fake. Independent collection of customer feedback also enables other optional features such as trust badges or verification of reviews.

When visitors place orders on the site they consent to receive an invitation to review their order. Depending on the location of the customers, it might also be necessary to receive explicit consent to send review reminders. By ordering and using our website, visitors agree to receive an invitation to review their order and agree to the terms and conditions.

Review reminders are sent by CR from ‘feedback@cusrev.com’. This indicates to customers that review process is independent and trustworthy.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your personal information is stored with us and is not shared with any third parties unless stated otherwise by the European low.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.